Grievance Redress Mechanism
The KJET GRM exists to give you a simple and safe way to raise a complaint, concern, or question about the KJET project and how it affects you, your business, or your community. If something feels unfair, unclear, or harmful, the GRM gives you a clear channel to speak up and get a response. Its purpose is to make sure issues are heard early, recorded, reviewed, and resolved in a fair and transparent way, instead of being ignored or growing into bigger conflicts. It also helps the project team fix problems, improve how activities run, and treat people with respect. The GRM is there so your voice counts and your complaint can be handled properly and on time.
